Adodesign Nexus Terms of Use

Acceptance and Eligibility

These Terms of Use are a binding agreement between you and AdoDesign LLC (“AdoDesign,” “we,” “us”) governing Adodesign Nexus. By creating an account, checking the acceptance box at signup, or using the service, you accept these terms. You must be at least 18 years old, and if you accept on behalf of a business, you represent that you have authority to bind that business. Nexus is offered for business use, not personal or household use. Acceptance is recorded electronically with the terms version in effect at the time, consistent with the federal E-SIGN Act and Florida's Uniform Electronic Transactions Act.

Use of Adodesign Nexus

Adodesign Nexus provides connected business software for CRM, estimates, work orders, scheduling, invoicing, payments, expenses, reporting, automation, and related operational workflows. You agree to use the service only for lawful business purposes and in compliance with applicable laws, carrier rules, payment rules, and platform policies.

Accounts and Security

You agree to provide accurate account information and keep it current. You are responsible for safeguarding your credentials and for all activity under your account. Notify us promptly through support if you suspect unauthorized access. We may suspend accounts that present a security risk to the service or to other workspaces.

Workspace Responsibility

Each workspace is responsible for the accuracy, legality, and authorization of the business records, customer/contact data, invoices, estimates, work orders, messages, files, and other content entered into the service. Workspace administrators are responsible for managing users, roles, access, and account security.

Customer Communications

Workspace businesses may use Nexus to send transactional customer communications, including invoices, estimates, payment notices, appointment or job updates, account notices, and related service messages. Workspace businesses are responsible for having permission to contact their customers and for honoring opt-out, unsubscribe, and communication preference requests, including obligations under the Telephone Consumer Protection Act (TCPA) for SMS and the CAN-SPAM Act for email.

SMS Messaging

SMS messaging is intended for transactional and operational updates only, not marketing blasts or unrelated promotional campaigns. Message frequency may vary. Standard message and data rates may apply. SMS subscribers can reply STOP to opt out or HELP for help. SMS consent is not a condition of purchase. Accepting these Terms of Use does not by itself opt a customer into SMS; SMS consent must be specific, optional, and separate from other terms.

Payments, Billing, and Cancellation

Free Trial

New workspaces receive a 14-day free trial with every module enabled and no payment card required. When the trial ends, nothing is deleted and nothing is charged: the workspace keeps its data and asks you to pick a plan to continue. We may adjust trial terms for future signups; changes do not affect a trial already in progress.

Your Data and Intellectual Property

You own the business data you and your team enter into Nexus. You grant us a limited license to host, process, transmit, and display that data solely to operate, secure, and improve the service. You can export your workspace data at any time in open formats. We and our licensors own the Nexus software, design, and branding; we grant you a limited, non-exclusive, non-transferable right to use the service during your subscription. If you send us feedback or suggestions, we may use them without obligation. We may use aggregated, de-identified usage information that does not identify you or your customers to operate and improve the service.

Third-Party Services

Acceptable Use

You may not use Nexus to send unlawful, deceptive, abusive, harassing, infringing, harmful, or unauthorized content. You may not attempt to bypass security controls, access another workspace without permission, interfere with service operation, resell or sublicense the service without our written consent, reverse engineer the software except where the law permits, or misuse automation, messaging, payment, export, or reporting features. We may suspend or terminate accounts that violate this section.

Availability and Changes

Adodesign Nexus may update, improve, suspend, or discontinue parts of the service as needed for security, reliability, compliance, maintenance, or product development. Version v5.4.0-dev.1 is the official production release and may continue to evolve through normal product updates. We aim for high availability but do not promise uninterrupted service.

Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. Nexus reports, dashboards, and AI-assisted features are operational tools, not professional advice — nothing in the service constitutes accounting, tax, or legal advice, and you should verify figures before relying on them for filings or financial decisions. Some jurisdictions do not allow the exclusion of implied warranties, so parts of this section may not apply to you.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ADODESIGN AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS. Some jurisdictions do not allow certain limitations of liability, so parts of this section may not apply to you; in that case our liability is limited to the smallest amount the law allows.

Indemnification

You will defend and indemnify AdoDesign against third-party claims arising from the data and content your workspace enters into the service, the communications your business sends through it (including claims that you lacked consent to contact a customer), your violation of these terms, or your violation of applicable law — except to the extent a claim results from our own breach of these terms.

Termination

You may stop using the service and cancel at any time from the billing settings. We may suspend or terminate the service for material breach of these terms, non-payment, legal requirement, or security risk — with notice where practicable. After closure, we make workspace data available for export for 30 days, after which we may delete it in line with the Privacy Policy's retention rules. Sections that by their nature should survive — including data ownership, disclaimers, limitation of liability, indemnification, and governing law — survive termination.

Governing Law and Disputes

These terms are governed by the laws of the State of Florida, without regard to its conflict-of-law rules. Before filing a claim, you agree to contact support and give us 30 days to work toward an informal resolution. Any dispute that cannot be resolved informally will be brought exclusively in the state or federal courts located in Florida, and both parties consent to personal jurisdiction and venue there. Each party bears its own attorneys' fees except where a statute provides otherwise.

General Terms

These terms, together with the Privacy Policy, are the entire agreement between you and AdoDesign about the service and supersede prior agreements on the subject. If any provision is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets, with notice to you. Neither party is liable for delay or failure caused by events beyond its reasonable control. We may update these terms; for material changes we will give at least 30 days' notice in the product or by email, and the version you accept is recorded with your account. Notices to us go through the support page; notices to you go to your account email or in-product messages.

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